Frequently Asked Questions
How many people can the PopRak accommodate?
Our comfortable multi-layer foam mattress is one of the largest available. At 84” long it’s the same length as a Queen size bed and with a width of 53” the same as a Full size mattress, plenty of room for two full size adults or a bevy of kids to stretch out. PopRak’s 500# load limit makes sure everyone is safe and secure.
How do we access the bed?
The PopRak bed can be easily accessed via a collapsible ladder that is secured at the top in PopRak Portal and rests on the floor of your van. Additional hand grabs inside the PopRak make entry a breeze. An optional extended collapsing ladder can be used to not only access your PopRak but also any loads on top from the ground at the sides or back of your vehicle.
How big is the roof access opening?
The PopRak Portal opening in your roof is 18” x 30” and fits in between the roof bulkheads of your vehicle so we don’t modify those, retaining your vehicle’s structural integrity. We then install a proprietary PopRak Portal™ in the opening to trim out the opening, dock with your PopRak and seal out the weather. This leaves a passthrough opening of 17” x 29” more than enough to climb through into your spacious rooftop playpen.
How much gear can I carry on my roof?
The “dynamic” load weight of Sprinter & Transit vans is 350 pounds. This is the weight the manufacturer has determined you can safely drive around with. When you’re parked, more weight can be added to the roof (such as two adults sleeping) as long as it is properly transferred to the van through the rooftop rails that span the vehicles structural bulkheads. This weight is inclusive of any accessories you may add to the roof including awnings, van fans, A/C units and gear. Although spacious and roomy, the PopRak weighs less than 200# (depending on which mattress you’ve chosen), so subtract that from the maximum dynamic load limit and you’ll have what’s left over for rooftop accessories and gear. Remember, factor in this weight in determining your vehicle’s remaining useful payload is.
Can I drive with the top open?
Nope, please don’t even think about it! Remember to properly secure your PopRak closed, including the secondary safety latches, to ensure it stays closed while you're traveling.
Can I install the PopRak myself?
To ensure your satisfaction, we’re initially only shipping the PopRak through qualified upfitters / distributors and have already included the installation in the price.
When will my PopRak ship?
We’re expecting initial PopRak orders to ship in the Summer of 2023. When your PopRak is available is more dependent on the allocation of inventory the Distributor you selected has secured. We’ll work with you to pair you with a Qualified PopRak Distributor / Installer that works best with your location and timing needs.
Important Note: Shipping is estimated - due to the current global impact on our manufacturing supply chain and shipping providers, PopRak orders may be subject to delays.
When do I pay the balance?
We’ll require a 50% deposit 21 days prior to shipment, 25% upon delivery to your PopRak Distributor and the balance upon installation.
Where can I get a PopRak?
Initially PopRaks are only available through Qualified PopRak Distributors in the continental US with Canada availability following soon after.
What if I want more than one PopRak?
Your $100 deposit guarantees you one of the first 1,000 PopRaks. Multiple PopRaks are available for qualifying upfitters who become Qualified PopRak Distributor. If you’re a professional Upfitter, contact us here for more details on becoming a Qualified PopRak Distributor.
What if I’ve got to have it earlier?
We are offering a limit supply of “Front of the Line” PopRaks for the same $9,995 priced (delivered & installed) to customers who put a $4,995 deposit down. These will still be shipped and installed by the upfitter of your choice.
Do you have a referral program?
Yep! Refer us to a friend who puts down their deposit and we’ll credit you $100 toward your purchase price! Limits apply. * Limit up to ten referrals or $1,000 maximum credit toward any single customer PopRak purchase.
What other accessories and options are coming?
Vent fans, solar panels, ladders (various lengths), exterior & interior lighting, electric lift, and more! Make sure you’re on our email list for early announcements of any updates. All accessories can be installed on the PopRak after the fact.
Still Have More Questions?
We’re more than happy to answer any other questions you may have.
Contact us here.