Warranty and Care

PopRak Standard Warranty - 1 Year / 12,000 Miles*:

PopRak Extended Warranty (private use vehicles only) - 3 Years, 36,000 Miles*:

Requires:

  1. PopRak installed by a PopRak Licensed Installer
  2. Installation has been registered with PopRak, LLC as to the vehicle owner, etc., within 30 days of installation, and
  3. Annual inspection by any PopRak Licensed Installer nationwide.

Note: Extended Warranty of 5 Years, 100,000 Miles available to purchase. Ask for details.

* Note: Warranty period expires sooner of months or mileage period.

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PopRak Care Instructions

Treat your PopRak as you would treat any high-end product. Keep all mechanical components and fabrics clean and free from dirt, soils and stains. When necessary, clean with a mild cleaner and warm water.  Keep clear when handling sharp objects, overly hot items and other things than can harm the fabrics.

PopRak Fabric Care Instructions: ALWAYS ensure the fabric is dry prior to closing!

  • If this isn't possible, open immediately when you arrive at your home or next destination. Like any fabric, storing your PopRak when wet can lead to the formation of mold & mildew.

 PopRak Fabric Cleaning Instructions:

  • Initial Cleaning:

    • If mildew or mold has formed, gently brush off any spots using a soft, dry brush or toothbrush to carefully remove mold from the fabric surface.
    • Avoid excessive force: Take care not to damage the tent's waterproof coating.

  • Cleaning Steps:

    • Prepare a cleaning solution:
    • Mix warm water with a mild detergent (non-bleach soap).
    • Alternatively, mix white vinegar and water in a 1:1 ratio; vinegar is effective at killing mold.
    • Wipe with a sponge or soft cloth: Apply the solution to the moldy area and gently scrub, ensuring the mold is covered.
    • Rinse thoroughly: Use clean water to completely rinse the tent, removing any detergent residue.

  • Disinfecting and Deodorizing (Optional):

    • Use an anti-mildew and mold spray: Purchase a dedicated anti-mildew and mold product and follow the instructions for use.
    • Air dry naturally: Dry the tent in sunlight, as UV rays can further kill mildew and mold.

  • Inspection and Storage:

    • Check for complete mildew or mold removal: If any mildew or mold remains, repeat the steps above or use a stronger cleaning agent.
    • Store only when fully dry: Ensure the tent is completely dry before storing it in a dry, ventilated place to prevent future mildew or mold growth.

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